Almost all locals know to stay away from Sim Lim Square because there’s a HUGE chance that you will get cheated there; whether you are a local or not. Well, unless you have the time to slowly compare prices..then I guess you may be able to snag a good deal there.
So to all visitors to Singapore – don’t buy your electronics from Sim Lim =_=
Or else, risk getting your refund back in COINS like this woman!
Sim Lim Square shop refunds $1,010 to woman who bought iPhone 6 Plus — in 5 and 10-cent coins
Police were called in over a dispute at Sim Lim Square on Oct 28, after a woman tried to get a refund for the $3,000 iPhone 6 Plus she had purchased earlier.
One woman, Chinese national Miss Zhou, told reporters that she was in Singapore for a holiday. On Sep 24, she purchased an iPhone 6 Plus from Mobile Air for $3,000 (WTF?!), together with her aunt who is a resident in Singapore.
“They asked for a price of $1,800. Once I signed the bill, they immediately asked for an additional $2,400 and said it was for two years of insurance,” said Miss Zhou.
After a brief dispute and much haggling, they came to a compromise and the $3,000 transaction was made. The following day, Miss Zhou made a complaint at the Consumers Association Of Singapore (CASE).
On Sep 27, the Small Claims Tribunal ruled that Mobile Air had to refund Miss Zhou $1,000 as compensation, in addition to administrative fees of $10 collected by the Court. There have been seven attempts since September in getting the refund, but the shop’s owner ONLY gave Miss Zhou $1,010 back on Oct 28.
This was as Miss Zhou had been overseas and the shop assistans refused to let her aunt collect the money on her behalf, despite a Power of attorney. Miss Zhou returned to Singapore on Oct 23 and went back to the shop for her refund with her aunt on Oct 28. There, they were presented with a huge bag of coins — including one-cents and five-cents.
Miss Zhou said she now has 18kg of coins in a bag. She went to a bank, but its staff were unwilling to change them into notes.
By the way, reporters have questioned the owner and here’s the response: Sim Lim shop owner can’t explain why he paid customer’s $1,010 refund in coins.
Anyway, for your reference below:
The TOP 10 blacklisted vendors with the highest numbers of complains from CASE are JW World Pte Ltd (#01-42), Cyber Maestro Pte Ltd (#02-77), Mobile Apps Pte Ltd (#01-50), 3 Plus Mobile LLP (#01-58), S.M.S Gaming LLP (#01-16), One Plus Mobile LLP (#02-61), Elite 3 Mobile Pte Ltd (#01-64), Mobile Apps Pte Ltd (#02-72), Ray Technology (#02-26) and Wee Mobile (#02-61)
You have been warned <_<
(And yes, there are more than 10 shops who are blacklisted, just search on Google)
But if you really insist on heading to Sim Lim Square to snag some good bargains; all hope is not lost. You can refer to these tips to avoid being cheated at Sim Lim Square as compiled by Yahoo Singapore HERE!